Manage and update customer account details, ensuring accurate setup of addresses, terms, and account inquiries.

Apply all incoming payments across multiple methods, troubleshoot posting issues, and assist with monthly billing, reconciliation, and reporting.

Process credits and adjustments for returns, evaluate customer credit applications, and establish appropriate credit terms.

Track delinquent accounts by sending statements and reminders, communicating directly with customers on past-due balances, coordinating repayment plans, and escalating unresolved cases when needed.

Possess a high school diploma or equivalent, along with at least two years of experience in A/R, billing, or related accounting functions.

Solid understanding of accounting fundamentals, particularly in receivables, and comfortable working within Microsoft Office tools.

Detail-oriented and highly organized, with the ability to stay focused, prioritize tasks, and drive accurate results.

Strong analytical and troubleshooting abilities, with bonus points for experience using accounting systems—especially Microsoft Dynamics D365.