- Develop comprehensive resource guides for behavioral health services
- Review and update information on relevant platforms for accuracy and relevance.
- Respond promptly to constituent inquiries, providing referrals to appropriate services.
- Implement a tracking system to document and evaluate constituent services provided.
- Bachelor’s degree in behavioral health or related field.
- Minimum two years’ experience in customer service or public contact roles.
- Proficiency in Excel and strong computer skills.
- Excellent communication skills, with the ability to synthesize information effectively.
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