Are you passionate about helping people, solving problems, and making every customer feel like a VIP? We're seeking a detail-oriented and enthusiastic Customer Service Representative to join a team that takes pride in delivering exceptional service and support. This role is perfect for someone who thrives in a fast-paced office environment and enjoys working across departments to create a seamless customer experience. If you're ready to work with a company that values commitment, teamwork, and positive energy, this could be your next great opportunity!

Key Duties

• Accurately process customer orders and payments via phone, email, fax, and in person; coordinate shipping logistics including UPS, freight, and pick-up points.

• Handle customer inquiries and distributor support by collaborating with internal departments to provide timely, accurate solutions.

• Maintain and update customer records, contracts, return authorizations, and reports to ensure clean, compliant data management.

• Assist with backorders, warranty claims, and product returns to guarantee customer satisfaction and inventory accuracy.

Qualifications

• High school diploma or GED required; some college coursework is a plus.

• 1–3 years of customer service or order-processing experience in a professional setting.

• Strong communication, telephone etiquette, and organizational skills; a true team player with a customer-first mindset.

• Proficient in Microsoft Office, with basic PC skills and familiarity with office equipment (fax, copier, calculator).
  
  SALARY: $19-$21/hour (based on experience)

Bring your energy, attention to detail, and people skills to a role where you’ll be the voice and heartbeat of the customer experience. Apply today and join a company where service excellence is more than a goal—it’s a culture.

#LI-RS1
#INDPROFKC