Customer Service Specialist – Order Entry & Fulfillment
Do you have experience in customer service, order processing, and cross-department coordination? Are you looking for a role where you can make a real impact by supporting customer satisfaction and smooth internal operations? This full-time position offers a stable, team-focused environment with opportunities to grow.
Hours: M–F, 8:00 AM – 5:00 PM
Compensation : $45K–$55K per year + potential bonus
Direct Hire
Location: On-site or Hybrid Schedule - Olathe
Customer Service Specialist Responsibilities:
Required Skills & Qualifications:
Do you have experience in customer service, order processing, and cross-department coordination? Are you looking for a role where you can make a real impact by supporting customer satisfaction and smooth internal operations? This full-time position offers a stable, team-focused environment with opportunities to grow.
Hours: M–F, 8:00 AM – 5:00 PM
Compensation : $45K–$55K per year + potential bonus
Direct Hire
Location: On-site or Hybrid Schedule - Olathe
Customer Service Specialist Responsibilities:
- Receive and process customer orders with accuracy and attention to detail.
- Verify customer credit status and ensure pricing consistency.
- Check product availability, shipping timelines, and sourcing options.
- Create and manage electronic sales orders and maintain organized documentation.
- Send order confirmations and update internal order tracking systems.
- Collaborate with Purchasing, Inventory, and Shipping teams to route orders appropriately.
- Communicate order status and resolve any issues or discrepancies promptly.
- Support consignment inventory coordination when applicable.
- Maintain professional, timely, and clear communication with customers and internal departments.
Required Skills & Qualifications:
- High school diploma required; additional education in business, supply chain, or customer service is a plus.
- Previous experience in order entry, customer service, or sales support roles.
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational abilities.
- Proficient in Microsoft Excel, Outlook, and Word.
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Team-oriented mindset with a willingness to step in and support others as needed.
