This is a part-time role (25 hours a week) with real variety and real impact — you'll be the friendly first voice customers hear, a trusted right hand to leadership, and the person who keeps the whole office running smoothly. If you thrive on structure, love connecting with people, and want a role where your organization and people skills genuinely matter, we'd love to hear from you.
Duties:
- Be the welcoming first point of contact — answer approximately 70% of incoming calls on a multi-line phone system, screen and direct inquiries, and greet visitors with professionalism and courtesy at the front desk.
- Process and verify purchase orders and online orders, and validate customer support requests to ensure every order and inquiry is handled accurately and promptly.
- Manage complex calendars, schedule appointments, and coordinate meetings for executive leadership with precision and attention to detail.
- Keep the office running smoothly — maintaining a clean, organized workspace and coordinating communication between departments and external partners..
- Proven experience as an office manager, executive assistant, or in a similar administrative role, with a customer-service orientation and excellent phone etiquette.
- Excellent verbal and written communication skills, strong interpersonal abilities, and a positive, team-oriented attitude.
- Strong organizational and multitasking skills with sharp attention to detail and solid problem-solving ability.
- Proficiency in MS Office Suite and office management software, along with the discretion to handle confidential information appropriately.
- Able to work part-time, onsite with 25 hours a week during the week
