Key Responsibilities

• Inspect  incoming shipments  to verify they meet quality and food safety standards.
• Perform routine  inventory and warehouse quality inspections  to ensure product integrity is maintained.
• Investigate, document, and help resolve  quality or food safety issues, escalating trends to leadership as needed.
• Support and help lead the  internal audit program , including auditing processes to confirm procedures are being followed.
• Serve as a point of contact (with management) for  customer, regulatory, and external audits .
• Manage  document control : coordinate updates, revisions, and communication of procedural changes.
• Train and coach warehouse team members on  food safety, allergen awareness, and quality procedures .
• Maintain accurate records of inspections, audits, calibrations, corrective actions, and training.
• Complete  weekly/monthly temperature probe inspections  and perform required  calibrations .
• Recommend and support  process improvements  to increase efficiency, consistency, and compliance.
• Stay current on food safety best practices, audit expectations, and compliance requirements.
• Perform other related duties as assigned.

Required Qualifications

• High school diploma or GED required  (college coursework or degree preferred).
• Prior experience in  food safety training, warehouse quality, or compliance .
• Working knowledge of food safety principles and documentation practices (ex: SOPs, inspections, corrective actions).
• Strong computer skills, including  Microsoft Office (Excel required) .
• Strong communication skills with the ability to train, document, and follow up professionally.
• Ability to work independently, prioritize multiple tasks, and stay organized in a fast-paced operation.

Preferred Qualifications

• Familiarity with  FDA/USDA-related requirements , audit readiness, and warehouse food safety programs.
• HACCP and/or PCQI certification  (or willingness to obtain).
• Experience working with a  Warehouse Management System (WMS) .

Work Environment & Physical Requirements

• Work is performed in a  cold storage warehouse and office environment  (freezer, cooler, and ambient areas).
• Exposure to noise, dust, cold temperatures, and typical warehouse safety hazards.
• Frequent interruptions and shifting priorities are common.
• Occasional lifting may be required.

Decision-Making & Impact

This role requires sound judgment and attention to detail to ensure issues are identified, documented, communicated, and corrected. Errors may have a meaningful impact on compliance, audit outcomes, and customer satisfaction—so accuracy and follow-through are critical.