Looking for a flexible remote role where you can lead process improvements and drive system enhancements? We’re hiring an experienced Process Manager to help optimize operational workflows for a large-scale healthcare program. You’ll own documentation efforts, resolve process pain points, and facilitate impactful changes that improve services across the state.

This is a highly visible role perfect for someone who enjoys a blend of remote project work with occasional on-site collaboration in Topeka. You’ll work directly with cross-functional teams, vendors, and leadership to ensure efficient service delivery and continuous improvement.

Key Responsibilities:

• Map and document end-to-end service and claims workflows
• Identify pain points in current processes and lead continuous improvement initiatives
• Track and triage issues, maintaining clear documentation and executive updates
• Facilitate meetings, produce agendas, and drive cross-functional alignment on key projects

Ideal Qualifications:

• 5+ years of experience managing systems/process projects, including task and workflow documentation
• Experience with leading system or process improvement projects
• Proficiency in project tracking tools (e.g., MS Project) and business process documentation
• Strong problem-solving skills with the ability to facilitate discussions and drive consensus
• Excellent written and verbal communication skills, with professional presence in high-stakes environments