Are you a detail-oriented and customer-focused professional with experience in medical collections or billing? We are seeking an enthusiastic Medical Collections Specialist to join our dynamic team! In this role, you will work in a supportive and professional office environment, helping patients resolve outstanding medical balances through a non-aggressive, customer-service-driven approach .
Enjoy a Monday through Friday schedule with early dismissal on Fridays , competitive pay, and a positive workplace culture. If you have strong communication skills and thrive in a patient-focused environment, apply today!
Key Responsibilities:
- Handle inbound patient inquiries regarding outstanding medical balances in a professional and courteous manner.
- Conduct outbound calls to inform patients of their account status and assist them in resolving balances.
- Accurately enter and update patient account information to ensure accuracy and compliance.
- Provide exceptional customer service , ensuring a positive and supportive patient experience.
Qualifications:
- 1+ years of experience in first-party collections, medical billing, or medical insurance (preferred).
- Strong customer service skills with a positive and professional demeanor.
- Excellent communication and problem-solving abilities to assist patients effectively.
- Detail-oriented, punctual, and self-motivated team player with a desire for growth.
- Able to work onsite, full-time, in Overland Park, KS during the week, Monday - Friday (Monday-Thursday (8:15 AM – 5:00 PM) & Fridays (8:15 AM – 3:30 PM).
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