Sales and Quoting Specialist

We are seeking a highly organized and customer-focused Sales and Quoting Specialist to play a critical role in managing the quotation and order fulfillment process for our proprietary and non-proprietary parts. The ideal candidate will be the primary point of contact for client requests and a key support for our sales team, driving efficient execution from initial inquiry to final invoice.

Key Responsibilities: Client and Order Management

• Own the Quote-to-Order Process: Serve as the main point of contact for direct and buy/resale clients requesting quotes for parts.

• Diagnostic Support: Provide initial diagnosis of client needs and respond to inquiries promptly and accurately.

• Proposal Generation: Develop, customize, and deliver comprehensive proposals to clients.

• Full Order Execution: Manage the complete lifecycle of a client order, including order entry, purchasing, scheduling, and invoicing.

• Business Development Partnership: Support Business Development Managers and Sales Representatives by facilitating quoting and execution (order entry, purchasing, scheduling, and invoicing) of orders.

• Communication Hub: Act as a central communication link between sales personnel, representatives, and customers to ensure smooth order flow and client satisfaction.

• Sales Enablement: Assist the Vice President of Sales and Marketing with promotional efforts for our parts by:

• Developing and maintaining customer and prospect databases, and managing follow-up.

• Creating and updating price lists and sales manuals.

• Developing effective promotional and marketing tools.

• Exceptional Customer Focus: Possess a strong service mindset, demonstrating urgency and responsiveness to customer needs.

• Effective Problem Solver: Ability to quickly assess customer challenges and propose profitable solutions.

• Communication & Negotiation: Be an active listener and an effective communicator with strong negotiation skills for both client pricing and vendor purchasing.

• Organizational Mastery: Demonstrate strong organizational skills and the ability to manage a high volume of multiple tasks simultaneously.

• Team Player: Proven ability to thrive in a collaborative, cross-functional team environment.

• Industry Knowledge: Fundamental understanding of cooling tower performance, operation, and applications with a general mechanical aptitude.

• Technical Proficiency: High proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Access , and experience with order/project management software (e.g., JobScope, or similar ERP/CRM).

• Experience in Proposal/Project Management or Product Engineering .
  
  Salary- $45,000-$50,000/year