• Answer and direct incoming calls promptly and professionally

• Greet visitors and ensure a welcoming and organized front office experience

• Route inquiries to appropriate departments

• Manage office supply inventory and coordinate ordering

• Maintain organized physical and digital filing systems

• Handle confidential information with discretion

• Sort and distribute mail and coordinate outgoing shipments

• Track packages and communicate delivery details as needed

• Provide general administrative support to staff and leadership

• Maintain common office areas, including restocking and organization

• Update and maintain employee information within internal systems

• Scan, file, and distribute documents electronically

• Support special projects and cross-functional initiatives as needed

• High school diploma or equivalent required

• Prior receptionist, administrative, or customer service experience preferred

• Strong verbal and written communication skills

• Professional demeanor and presentation

• Excellent organizational skills and attention to detail

• Proficiency in Microsoft Office and general office technology

• Ability to manage multiple tasks while maintaining accuracy

• Reliable, punctual, and self-motivated

• Ability to maintain confidentiality and handle sensitive information

• Strong problem-solving skills and ability to work independently

• Comfortable sitting for extended periods and performing routine administrative tasks

Preferred:

• Experience in a professional services or project-based environment

• Familiarity with office supply coordination and vendor communication

• Exposure to shipping or logistics support functions