Are you ready to be the go-to expert in a fast-paced, high-impact environment? As a Senior NOC Engineer , you'll play a critical role in keeping our cutting-edge network running smoothly, leading complex troubleshooting efforts, mentoring junior engineers, and driving automation that makes a real difference. You'll work hands-on with advanced infrastructure, shape proactive strategies, and take ownership of major incidents from start to finish. If you're passionate about solving problems, love diving deep into technology, and want to make your mark on a growing team, we want to hear from you!

Requirements: 

• Associate degree or equivalent required; Bachelor's degree preferred.

• CCNA or CCNP certification and Cisco, Ciena, and Nokiais required ; vendor certifications (Adtran, Alcatel-Lucent, , Juniper, Nexus, Arista, Palo Alto) are preferred.

• 8+ years of relevant job experience in engineering or equivalent technical roles.

• Strong knowledge of BGP, OSPF, F5 load balancing, and network monitoring tools such as Wireshark or SolarWinds.

• Proficient in Microsoft Word, Excel, and other standard office applications.

• Excellent interpersonal and communication skills; ability to prioritize and perform in a fast-paced, time-sensitive environment.

Duties:

• Manage network events and service disruptions by following established protocols, coordinating rapid response efforts, and ensuring timely resolution of complex issues.

• Use advanced monitoring tools to detect network alarms, perform remote diagnostics, and generate accurate trouble tickets for resolution and escalation.

• Work closely with field operations and external carriers to restore services during outages, including major fiber incidents, and oversee repair efforts to completion.

• Provide expert guidance to junior NOC engineers, handle escalated support cases, and contribute to internal training initiatives and knowledge sharing.

• Develop and maintain Method of Procedure (MOP) documents, support break-fix changes, and participate in change control processes to maintain network stability.
  
  Salary: $73,000 - $80,000