Service Operations Associate

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Service Operations Associate

 Our client in Hoover, AL is looking for a Service Operations Associate to assist in monitoring live, event based and guard tour video images for clients while making critical decisions on incidents or alarms!


Service Operations Associate
  • Are you an administrative or customer service professional with great attention to detail and the ability to adapt and respond to different situations? Do you have excellent communication skills and the ability to multi-task and manage time effectively? Apply today! 
  • $20+ per hour 
  • Hours: 3-11 pm
  • Contract Work for 10-12 weeks
  • Work from office in Hoover, AL
Job Duties
  • Monitor live, Event based and Guard Tour video images and make critical decisions to incidents or alarms viewed on monitor
  • Responsible for working with clients and employers as they enter and exit secure facilities
  • Answer and address notifications for visitors when entering secure facilities
  • Gather all information necessary to verify alarms, dispatch proper authorities and notify property owners or other responsible parties
Background/skills
  • Strong computer skills
  • Strong Customer Service/Admin skills
  • Ability to multi-task, prioritize and manage time effectively
  • Excellent communication skills
  • Ability to remain calm, speak clearly and relay critical details during stressful situations
  • High School Diploma or GED required
#LI-RS1
 

Location: Hoover - AL 

ZIP code:  35244

Reference: 112966

Secondary Reference: #LI-RS1,AW

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