Technical Support Analyst

Technical Support Analyst

 Are you a hands-on IT professional who thrives in a structured, fast-paced environment? We’re seeking a Technical Support Analyst to provide on-site support for a busy professional office in Topeka, Kansas. In this role, you’ll help troubleshoot technical issues, manage hardware and software setups, and provide friendly, solutions-focused support to end users. If you’re a strong communicator with a passion for solving problems, this is an excellent opportunity to make an immediate impact.

Are you a hands-on IT professional who thrives in a structured, fast-paced environment? We’re seeking a Technical Support Analyst to provide on-site support for a busy professional office in Topeka, Kansas. In this role, you’ll help troubleshoot technical issues, manage hardware and software setups, and provide friendly, solutions-focused support to end users. If you’re a strong communicator with a passion for solving problems, this is an excellent opportunity to make an immediate impact.

Responsibilities:
  • Deliver in-person and phone-based technical support for desktops, laptops, printers, phones, and AV systems
  • Set up and configure new workstations and assist with user onboarding
  • Troubleshoot hardware/software issues and escalate as needed
  • Document support interactions and contribute to user resources and training materials
Qualifications:
  • Minimum 1 year of experience in IT support or technical troubleshooting
  • Proficiency in Windows OS, Microsoft Office, and basic hardware setup
  • Excellent communication skills and a customer-first mindset
  • High school diploma or GED required; technical training or certifications a plus
Salary:  $50,000 - $55,000

Location: Topeka - KS 

ZIP code:  66612

Reference: 112904

Secondary Reference: AW,Indeed

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