- Do you have strong written and verbal communication skills?
- Are you great a creating training materials?
- Do you enjoy presenting in front of a group?
- Are you a good problem solver?
- If yes, we’d love to talk to you about this remote role!
The Trainer provides education to new and current employees that continually enhances and updates the skills and knowledge employees need to perform their duties at the highest level. This position supports the corporate training and development mission through planning and delivery of programs. If you have a experience creating training materials, we want to talk to you about this amazing remote opportunity!
Responsibilities:
- Facilitate meetings and work as a liaison between business users and IT personnel to produce training and instructional documents
- Facilitate information gathering sessions with the business users, business analysts, and technical staff.
- Consult with subject matter experts and technical staff to validate functionality and workflow for preparation of instructional or training documentation for communications to end users.
- Document business processes and create instructional documents for users of new or upgraded systems.
- Identify training needs, providing guidance and training to customers or less experienced staff.
- Create procedures based on standardized templates.
- Bachelor’s in Information Technology, Computer Science or relevant field
- 3 years of experience providing educational, training or instructional services
- 3 years technical documentation experience:
- Proven work experience as an IT Trainer, Technical Trainer or similar role
- Experience designing technical course material
- Familiarity with web-based learning platforms and modern educational techniques
- Experience developing end-user documentation (online and hard copy)
- Experience in using content authoring tool Camtasia, Robo Help
